--- title: Facility Remote Access | Playbook description: Automate your facility access with Playbook's Remote Lock partnership. Grant secure, keyless entry to members, manage schedules remotely, and enhance security for your sports facility or gym. --- Playbook - Remote Access Control ![Digital security lock system](https://images.pexels.com/photos/60504/security-protection-anti-virus-software-60504.jpeg) ** ##### SmartLock Dashboard ACTIVE ** ** ** All Areas Main Building Fitness Center Pool Area ** ###### Main Entrance ** 24/7 Access ** Unlocked ** Lock Now ** ###### Fitness Center ** 5:00 AM - 11:00 PM ** Locked ** Unlock ** ###### Pool Area ** 6:00 AM - 9:00 PM ** Scheduled ** Override ** ###### Staff Office ** Restricted Access ** Monitored ** Manage ** ###### Storage Room ** Staff Only ** Locked ** Unlock ** ###### Conference Room ** 8:00 AM - 8:00 PM ** Unlocked ** Lock Now 16 Access Points 8 Active Locks 42 Access Events Staff: Sarah M. July 18, 2025 ** ** This is a demo interface. Actual features may vary based on your subscription. ** ** [** ](https://landing.callplaybook.com/features/remote-access-control#features-section) As seen on ![ESPN](https://landing.callplaybook.com/hubfs/ESPN_wordmark.svg) ![New York Times](https://landing.callplaybook.com/hubfs/new%20york%20times%20full.svg) ### Security Benefits - ** #### 24/7 Facility Access Provide secure, controlled access to your facility at all hours with our remote management system. - ** #### AI Security Monitoring Advanced AI algorithms monitor access patterns and detect suspicious activity in real-time. - ** #### Free Security Assessment Get a comprehensive security evaluation of your facility at no cost. THE PROBLEM ## Is Your Facility's Security Outdated? Traditional lock-and-key systems are no match for modern security needs. You need smart access control that keeps up with your facility's demands. ** ##### Lost or Stolen Keys Constantly rekeying locks and managing physical keys is costly and time-consuming. ** ##### Inefficient Staff Management Wasting time coordinating schedules and managing physical keys. ** ##### Poor Reporting Lack of real-time insights to make informed business decisions. ** Automate inventory tracking and get real-time updates ** Seamlessly integrate payments with your membership system [ See How We Can Help ](https://landing.callplaybook.com/features/remote-access-control#hero-section) ![Modern POS system in use](https://images.unsplash.com/photo-1551288049-bebda4e38f71?ixlib=rb-4.0.3&ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&auto=format&fit=crop&w=1470&q=80) CORE FEATURES ## Complete Access Control Solution Designed specifically for sports facilities to streamline your operations and enhance member experience ** ### Keyless Entry #### Secure, Contactless Access Eliminate physical keys and access cards with our mobile-first solution. Grant or revoke access remotely with just a few taps, and enjoy secure, contactless entry for all authorized users. ** ### Real-Time Monitoring #### Always In Control Get instant alerts for all access events. Monitor who enters and exits your facility in real-time, with detailed logs and timestamps for complete visibility and security. ** ### Role-Based Access #### Custom Permissions Easily manage access levels for staff, members, and contractors. Set custom schedules and restrictions for different areas of your facility with our intuitive dashboard. ** ** ### Sarah K. Facility Director Downtown Fitness Center ** > Implementing SmartLock has completely transformed our facility's security. The ability to manage access remotely has saved us countless hours, and our members love the convenience of keyless entry. We've had zero security breaches since installation. ** Verified User Using SmartLock since 2023 ** ** ** ** ** 4.9/5 from 120+ reviews ![TrustPilot](https://1000logos.net/wp-content/uploads/2022/09/Trustpilot-Symbol.png) ![Capterra](https://b2734729.smushcdn.com/2734729/wp-content/uploads/2024/07/capterra-logo.png?lossy=2&strip=1&webp=1) SEAMLESS INTEGRATION ## Seamless Integration with Your Facility SmartLock integrates with your existing systems to provide comprehensive access control across all entry points. ** ##### Keyless Entry Eliminate physical keys with secure, cloud-based access control that can be managed from anywhere, at any time. ** #### Mobile Access Grant or revoke access remotely from your smartphone or tablet, anytime, anywhere. ** #### Scheduled Access Automate access based on schedules for staff, cleaning crews, and maintenance teams. ** #### Real-time Alerts Instant notifications for unauthorized access attempts or security breaches. ** ### SmartLock Pro Advanced access control for modern sports facilities. ** ##### Free security assessment ** ##### 24/7 monitoring included ** ##### Mobile access control **Get Security Assessment IMPLEMENTATION PROCESS ## Get Secure Access in 3 Simple Steps Our expert team ensures a smooth transition to keyless access with minimal disruption to your operations. 1 ### Hardware Installation Our certified technicians install SmartLock devices on all entry points, ensuring seamless integration with your existing doors and gates. Installation is quick and non-disruptive to your operations. 2 ### System Configuration We set up your access control system, configure user permissions, and integrate with your existing security infrastructure. You'll have full control through our intuitive dashboard. 3 ### Staff Training We train your team on managing the system, handling access requests, and monitoring security events. Our support team remains available 24/7 for any assistance you need. ** ###### 24/7 Security Monitoring Round-the-clock surveillance and instant alerts for all access events ** ###### Rapid Installation Most systems installed and operational within 48 hours ** ###### Military-Grade Encryption Enterprise-level security protecting all access data ** ###### Mobile Management Full system control from your smartphone or tablet SUCCESS STORY ## How Village Pickleball Secured Their Rooftop Facility Discover how NYC's premier rooftop pickleball club implemented 24/7 remote access control to secure their multi-level facility and enhance member convenience. ** ##### Village Pickleball Greenwich Village, NYC • 7 Courts (3 indoor, 4 rooftop) • 1,300+ Members ###### The Challenge "Managing access across our multi-level rooftop facility was a major challenge. We needed a secure, reliable remote lock system that could handle hundreds of members while giving our staff complete control over facility access." - Mike Mushell, Co-Founder ###### The Solution - ** Remote lock control for all facility doors and gates via mobile app - ** Automated access schedules for members based on membership type - ** Instant remote lock/unlock capabilities for staff - ** Real-time access logs and security alerts ###### The Results 100% Uptime for Remote Access 0 Security Breaches 30+ Hours Saved Weekly 98% Member Satisfaction ** > "The remote lock system has completely transformed how we manage our facility. Being able to control access from anywhere has given us peace of mind and saved us countless hours. Our members love the convenience of keyless entry, and our staff can focus on delivering great experiences instead of managing keys." MM Mike Mushell Co-Founder, Village Pickleball ![Village Pickleball Rooftop Facility](https://scontent.fmnl13-3.fna.fbcdn.net/v/t39.30808-6/469019730_122119374740571094_5370487291292707213_n.jpg?stp=cp6_dst-jpg_s960x960_tt6&_nc_cat=101&ccb=1-7&_nc_sid=127cfc&_nc_eui2=AeGw4KJkIPsMOINPgdd7Az0EvWSnY-lBKxW9ZKdj6UErFWsM7topbN0QfFTBkkkM_v_X8KgdK82ytZ4y97oRXqBM&_nc_ohc=v4f7MvqRnQwQ7kNvwGuifpO&_nc_oc=AdnE3bXAv22An1xZWazP5J31rJdzB3CkyM39F_esR0f81PsRwsTFcbWReSNelKKinpAaKSuongnSXt_0opcqE8m_&_nc_zt=23&_nc_ht=scontent.fmnl13-3.fna&_nc_gid=FpYTB2XqSnkZyIicxaznKw&oh=00_AfQJhuha0CTgvZTjpEgJcJbO22WAFIc-h3E0gHy18dCjXw&oe=6884228A) ** 100% Facility Access Control ** 0 Security Incidents ** 1,300+ Members with Mobile Access ** 24/7 Remote Monitoring ##### Ready to Transform Your Facility? Join hundreds of sports facilities already using Playbook POS to boost revenue and improve operations. **Schedule Demo [**Call Now ](tel:650-663-5872) ### Security Benefits - ** #### 24/7 Facility Access Provide secure, controlled access to your facility at all hours with our remote management system. - ** #### AI Security Monitoring Advanced AI algorithms monitor access patterns and detect suspicious activity in real-time. - ** #### Free Security Assessment Get a comprehensive security evaluation of your facility at no cost. ** Book a Meeting